Surname Histories and Computer Coats of Arms are sent out 48 hours after order taken by telephone on 0800 0699690 internet order for these products can take up to 7 days after processing.
Hand painted items can be up to 2 or 3 weeks plus postage time.
Shields and Embroidered items can take 6 to 8 weeks for delivery.
Please note pre xmas we are very busy be patient !!
These are personalised gifts made especially for you and cannot be resold unless we find someone of the same name. If goods are damaged or incorrect a refund will be given - all other cases will be dealt with on an individual basis.
To cancel an order Tel 0800 0699690.
Shipping Returns and Conditions of Use
All orders must be checked on receipt and any errors must be notified to Gary Hustion within 24 hrs.
Any errors that are the responsibility of the Name Shop will be rectifed as soon as possible at no cost to the client.
If the Name Shop is not notified of any errors within 24 hrs after delivery the client will be responsible for any extra costs incurred by the Name Shop to meet a specific deadline.
If the customer has made any errors on the order the customer will be responsible for any extra costs incurred by the Name Shop to rectify the order.
All text, images, graphics and other associated files are copyrighted and may not be copied without prior written agreement from The Name Shop.
We accept cheques drawn on English Bank postal orders Access Mastercard Visa Switch and most debit cards as well as American Express and money Transfer by Western Union and International Money Order.
